Privacy notice

When you contact us, we ask for your name, job title, company, work email, starting point and the details you choose to provide. When you request a diagnostic pack, we ask for your name, email address and consent to be contacted.

We use those details to respond to your request and discuss relevant Act AI Studio services. We do not sell your details.

The website does not save contact form submissions to a database or file, and it does not log the personal details you submit. It sends your message through Amazon Simple Email Service in the London region to our business mailbox, where the resulting email is retained as part of our normal business correspondence.

To limit spam, the server keeps a salted identifier derived from your network address in memory for up to 15 minutes. It is not written to a database or log.

Diagnostic packs are unlocked in your browser. The site stores only the pack's unlocked status in your browser; it does not store the name or email address entered into that form. If you email us a transcript, we will use it only to understand your business problem and respond to you.

Cloudflare provides essential security and email-address protection for this site. It may set a short-lived bot-management cookie and may process technical request data for those purposes. We do not run a third-party advertising or behavioural analytics tracker.

You can ask us to delete your contact details or stop contacting you by emailing [email protected].